You have to send specialists to your customers on a regular basis, which results in high travel costs? Remote Maintenance You know the situation: Your customer reports a fault on a machine. Telephone communication between your expert and the service technician on site...
Do your technicians and customers also use certain instant messengers that do not have security clearance? Instant Messenger for Industry White phone handset on a green background – on almost every smartphone you will find the symbol of the most used instant...
You want to visualize, explain and provide situation-specific information on complex components ? 3D Manager Maintenance cases and technical problems can be solved faster if you are familiar with the machine concerned. However, a complete understanding of complex...
About
Bitnamic GmbH was founded in 2015 by two fellow students, Rolf Behrens and Alexei Kolesnikow. Together with their team, they develop and sell the product bitnamic CONNECT, which enables industrial companies to digitalize service and maintenance – keyword Industry 4.0.
The main component of bitnamic CONNECT is Remote Maintenance, a smart service software solution that allows on-site employees and external experts to connect audiovisually. This helps to shorten machine downtimes, avoid high travel costs and strengthen customer loyalty.