Do your technicians and customers also use certain instant messengers that do not have security clearance?

Instant Messenger

White phone handset on a green background – on almost every smartphone you will find the symbol of the most used instant messenger in the world. It is also widely used in the industry because of its practical functions and ease of use. However, this is not permitted for security reasons.

Our new product, the “Instant Messenger for industry”, provides a remedy: It combines the convenience of well-known instant messengers with solid data protection.

The DSGVO-compliant instant messenger for industry

The solution

The main function of our Instant Messenger is to ensure an even faster exchange between service technicians and experts. By transferring messages and media, it is in many cases possible to solve problems even before the actual video call.

Bitnamic CONNECT not only offers you familiar and intuitive features of common instant messengers. Our service is optimized for the special requirements in your industrial environment. You can send or receive messages asynchronously and manage notifications.

In addition to individual chats, group chats can also be opened – this is particularly useful for maintenance cases that require the support of several people. Are you currently only available on a limited basis or not at all? Simply set a corresponding status under your profile.

In contrast to conventional instant messengers, bitnamic CONNECT places great emphasis on data security. Our messenger is DSGVO-compliant and all servers are located in Germany. If desired, we can also provide your own hosting as an interesting alternative option. Speaking of wishes: Design our Instant Messenger according to your personal design ideas.

Enable your employees to solve problems quickly, easily and cost-effectively without having to sacrifice high-quality data protection. Promote the positive aspect of service technicians, experts and customers exchanging information with each other – supplement your video support with the Instant Messenger for industry.

The most important advantages

Instant Messengers for industry at a glance

Easy to use

Intuitive use of functions you know already from conventional instant messengers.

Quick exchange

Fast exchange of news and media even before the video call.

Popular features

Popular features like asynchronous message transfer, group chats, push notifications or status information.

Server location Germany

The security of your data is a key concern for us, which is why our SaaS systems are hosted in Germany. Your customer data is therefore subject to German data protection laws.

DSGVO compliant

Don’t worry about data security – our instant messenger complies with the GDPR.

Own branding possible

Design the instant messenger in your own corporate design.

Arrange a demo appointment

Presentation possible in your company

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