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STRATEGY & IMPLEMENTATION

FROM AN IDEA TO A DIGITAL SERVICE THAT REALLY WORKS

Together with you, we develop your digital services further! From initial concept and implementation to successful live operation. Whether you are just starting out or already have digital solutions in place:
We jump in right where you need us!

STRATEGY AT EYE LEVEL
SPEED FOR IMPLEMENTATION
FROM A SINGLE SOURCE
 
Bitnamic Service Flow
Entry points tailored to your needs

Where do you stand with your digital service?

Companies start at very different points. We pick you up right where you are today.

Christopher - Your Expert for the Maturity Check
PERSONAL & NON-BINDING

Free 45-Minute Maturity Check

Personal initial assessment of your digital service

Together we look at your current status, assess your maturity level, and identify initial potential for developing your digital service further.

  • Personal exchange with our experts
  • Assessment of your current maturity level
  • Concrete impulses for the next steps
IMPLEMENTATION & GUIDANCE

FROM IDEAS TO PRODUCTIVE SOLUTIONS

Whether we developed the idea together in one of our workshops or you come to us with your own ideas and concrete requirements: we support you in turning them into functioning digital service solutions.

As a technology and development partner, we bring the necessary implementation strength – from concept and development to integration and productive rollout.

 

CONCEPT

  • Service Process Analysis
  • Field Service & Mobile Concepts
  • Technical Feasibility & Scope
 

PROJECT

  • Agile Management & MVP Focus
  • Piloting & Field Tests
  • Holistic Coordination
 

SOFTWARE

  • Mobile & Web Development
  • Offline Capability
  • Highest Security Standards
 

INTEGRATION

  • ERP & CRM Connection (SAP/Salesforce)
  • IoT & Machine Data (OPC UA/MQTT)
  • Ticket & Service Systems
 

ENABLEMENT

  • Technician & Support Training
  • Change Management & Adoption
  • Interactive Playbooks
 

PRODUCTIVE SOLUTION

  • Global Rollout & Go-Live
  • Real-world Feedback Loops
  • Continuous Evolution
External CDO / Digital Service Lead

OPTION: EXTERNAL CDO / DIGITAL SERVICE LEAD

Together with you, we develop the strategic direction, take responsibility, and bring additional implementation capacity into your projects – ensuring digital initiatives get rolling, consistently move forward, are delivered to the target, and relieve your internal teams.

  • Co-develop strategic direction
  • Take on responsibility
  • Drive projects forward consistently
  • Bring projects to a clean conclusion
  • Accelerate decision-making
  • Connect management, departments & partners
  • Provide targeted relief for internal teams
DISCUSS IMPLEMENTATION WITH US

Together we clarify where we can support your team most effectively and bring in additional implementation strength.

LIVE OPERATION

SERVICE DIGITALIZATION DOES NOT END AT GO-LIVE

We ensure that your digital services work permanently, are further developed, and create real added value in day-to-day operations.

 
OPERATION

Software Operation & Hosting

Secure and highly available operation of your systems on modern, GDPR-compliant cloud infrastructures.

 
SUPPORT

Contact Persons for Your Team

Reliable support and direct contacts for questions or disruptions in daily live operations.

 
OPTIMIZATION

Evolve Processes & Features

Continuous optimization of functions and systems based on user behavior, challenges, and new requirements.

 
LICENSES

Platforms & Software

Holistic coordination, ongoing management, and continuous review to ensure your licenses and models fit your requirements optimally.

 
INTERFACES

Reliably Connect Systems

Reliable connection of your software systems for seamless, automated data exchange and smooth interfaces.

 
ENABLEMENT

Training & Employee Enablement

We ensure high adoption rates and make sure your employees remain permanently proficient with the software to leverage its full potential.

Digital solutions don't just need to be introduced – they must function permanently and evolve with your requirements.

LIVE OPERATION BESPRECHEN Together we clarify which tasks we can handle for you during ongoing operations.

THE RIGHT SOFTWARE FOUNDATION FOR YOUR SERVICE.

EXISTING SYSTEMS + OPEN SOURCE + BITNAMIC CONNECT + CUSTOM SOFTWARE

Bitnamic is not limited to using only its own platform, but takes responsibility for the right overall solution.

Let's talk about your digital service

How digital is your service already – and where is there still potential? Let's talk about your situation and the possibilities for your digital service in a free service check.