Service Chats
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Customer voice from the industry
BITNAMIC SOFTWARE & SMART GLASSES IN USE
"... We started with an 'extreme test phase' with a customer in South Africa...
With the help of the bitnamic CONNECT app and the smart glasses, our service technicians installed and commissioned a large robotic welding system on site together with experts in Germany.
During our test phase, the system impressed us with its really simple and functional operation. We now fully rely on Bitnamic and are delighted with the excellent cooperation."
Minja Petzinna
Service Manager
Wilhelm Severt Maschinenbau
Wilhelm Severt Maschinenbau
Customer voice from the industry
BITNAMIC SOFTWARE & HOLOLENS IN USE:
"The combination of the intuitive bitnamic CONNECT software and the advanced AR technology of HoloLens continues to impress us and facilitates collaboration with service technicians worldwide.
I am delighted that bitnamic CONNECT allows us to avoid costly and time-consuming travel in many cases. The software proves invaluable, especially when assessing service cases and responding quickly to emergency calls."
Christian Czogalla
Process Manager at United Monolithic Semiconductors GmbH
Heartfelt greetings from Osnabrück:
„Moin!"
The Bitnamic GmbH team specializes in digital (AR) software solutions for location-independent service and employee enabling.
With bitnamic CONNECT, we offer a service platform with three versatile and modular hubs — Service HUB, Documentation HUB and Academy HUB — in one product to accelerate service processes, save costs and effectively counteract the shortage of skilled workers.
