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Documentation HUB
Collecting, bundling and providing knowledge, checklists, work instructions and asset management in digital machine files - bitnamic CONNECT Documentation HUB offers all of this.
Find the knowledge you need straight away
Digitize information, documentation and content that can be accessed by your employees and customers at any time and from anywhere in a matter of seconds.
Clear documentation & asset management
Record and manage assets and clearly display relevant information on service pages.
Quick troubleshooting & checklists
Provide standardized checklists, digital work instructions and step-by-step instructions for known service problems or maintenance cases.
Efficient use
Information can be created & found quickly, resulting in shorter service times and lower costs.
All information in one place
Use the numerous functions of bitnamic CONNECT Documentation HUB!
CENTRAL COLLECTION OF DOCUMENTATION
Would you like to create a central asset and documentation collection for your employees and customers so that they don't have to search long for information and products?Use the numerous functions of bitnamic CONNECT Documentation HUB!
Clear presentation
In the Documentation HUB, documentation and assets are listed in categories or can be found using the search function. The content itself is listed on a service page.
At the center: The service side
Design service pages in the form of text, images, videos, PDFs, additional links, 3D models or instructions using our intuitive editor. Enter additional meta data (machine number, date of last maintenance, etc.).
Flexible release of assets and content
Share assets and other content with groups of employees, specific customers or other people. Time-limited releases are also possible. Use QR codes or NFC tags to access content.
Knowledge transfer through digital work or step-by-step instructions & checklists
Use step-by-step instructions, workflows or checklists for standardized processes and supplement them with media of all kinds to illustrate the steps for adhering to procedures.
Simple forwarding
of content
Benefit from the simple import/export function (HTML5) for integrating or reusing content on service pages
of content
Direct linking via interfaces
Use our API to access our central asset and documentation collection. For example, you can also integrate spare parts catalogs and links to store systems for spare parts.
"Exactly the partner you need in the service sector!"
"Bitnamic is a strong and reliable partner for AMAZONE! The energetic, dynamic team understood AMAZONE's special requirements for support software and implemented them precisely. They also have their own creative ideas for increasing the range of functions without overloading the system. Exactly the partner you need in the service sector!"
Markus Welk
Head of After Sales, AMAZONEN-WERKE H. Dreyer GmbH & Co. KG
To the website
Reach your goal quickly, step by step
Visualize checklists, workflows and processes using step-by-step instructions. This ensures that they are carried out consistently and correctly.
Intuitive creation of instructions
Add as many steps as you like and supplement them with descriptive texts, images, videos or PDF files - even directly from a completed remote maintenance session. 
Different step types
Categorize essential steps as notes or warnings that require explicit step confirmation to avoid errors during implementation.
Flexible release of instructions
You can also release instructions for groups of employees, specific customers or other people. Time-limited releases are also possible.
Simple sharing of content
Benefit from the simple import/export function (HTML5) for further use.
Create once, use everywhere
For example, use created instructions in training or remote maintenance sessions and vice versa (also vice versa).
Use CAD models in documentation
Explain such complex issues by using our 3D manager to visualize parts, components or assemblies.
3D MANAGER
Do you need to be able to visualize components or assemblies down to the last screw for a comprehensive understanding of machines and systems?Explain such complex issues by using our 3D manager to visualize parts, components or assemblies.
Direct access to 3D models from the documentation collection
Add 3D models to documentation to open, view or edit them directly from the respective documentation.
Clear presentation of 3D models
View 3D models and provide insights into how they work to give a better understanding of the component(s).
Detailed visualization of individual components
Access helpful tools to delve deep into the details of a model. Use the integrated component list, the adjustable exploded view, the transparency slider, the selective marking or hiding of selected components or the text and annotation function.
Prepare any scenes and use them for documentation
Prepare 3D models (incl. annotations, fade-outs, markers, selected degree of explosion, etc.) in the form of scenes for later use in instructions.
In any case, always the right information at all times
APPLICATION AREAS OF THE DOCUMENTATION HUB
With the bitnamic CONNECT Documentation HUB, you benefit from a wide range of possible applications in various fields:Maintenance and repair instructions
In maintenance, clear instructions for maintenance and repair work are essential. Enable the provision, creation and updating of instructions so that technicians always have access to the latest information.
Standardized, secure and documented processes
Guarantee the standardization of your service and maintenance processes with clear checklists, workflows and step-by-step instructions. In this way, you can ensure quality, the uniform execution of work and compliance with important safety guidelines and procedures. The central management of instructions ensures that employees always have access to this information.
Provision of documentation and manuals for customers
The provision of assets and documentation for your products is extremely important for your customers. Provide standardized access to this information and also draw attention to further information on products and services. Whether general or customer-specific catalogs - central management facilitates communication with your customers by allowing them to quickly retrieve up-to-date information.
Spare parts management and documentation
Provide categorized components and their parts. Store important content for these components, e.g. information on their use, instructions, technical data or even 3D visualizations. The connection to spare parts stores can be made via links or embedded content. As part of the Possehl company network, interfaces to the e-commerce system of our partner Possehl Online Solutions are also possible.
Access to training documents
Provide easy and secure access to training documents. Thanks to the create-once-use-everywhere approach, learning and documentation content from Academy HUB can also be used and clearly arranged within the Documentation HUB. This enables access to training documents such as videos and instructions even after a training course has been successfully completed.
Quality control and audits
Certain standards must be adhered to during audits and quality controls, which can be mapped using step-by-step instructions. As part of the Possehl company network, interfaces to the audit systems of our partner Cluetec are also possible.
Want to see the Documentation HUB live?
Work more efficiently with bitnamic CONNECT Documentation HUB
KEY BENEFITS
Availability and timeliness
Centralized management of documentation means that information is always available and up-to-date. Users can access the latest information without having to search for outdated paper documents.
Standardization
The uniform management of content promotes the standardization of processes and the design of content. This makes it easier to use, ensures better quality and consistent workflows.
Revision security
bitnamic CONNECT Documentation HUB provides options for creating revisions, thus supporting the traceability of changes to content.
Search functions and categorization
Thanks to powerful search functions, technicians can find relevant information quickly and digitally without having to leaf through paper documents.
Collaboration
Technicians can leave comments, notes and feedback on content. This promotes collaboration and the exchange of knowledge within the team.
Environmental aspects
Using bitnamic CONNECT Documentation HUB reduces paper consumption and contributes to sustainability.
bitnamic CONNECT Documentation HUB
FEATURES AT A GLANCE
Intuitive operation
Easy creation, editing and sharing of products, instructions, etc. without prior technical knowledge
Easy access
Easy access via internet browser, no prior app download necessary
Device-independent access
Easy access on all end devices including smart glasses
User-friendly interface
Excellent usability of the user interface
Collected knowledge
Quick access to information, documentation, instructions, etc. without long research times
Categorized knowledge
Clear presentation of grouped content incl. filter function to quickly find the information you are looking for
Helpful instructions
Reusable step-by-step instructions, e.g. for independent problem solving on site or for training courses
Interactive 3D Manager
Fast visualization of CAD models for a better understanding of complex machines and components
Downloadable products
Offline function for downloading product information for work situations without an Internet connection
Importable / exportable content
Individual upload/download of products and instructions in HTML5 format
Integrated interfaces
Direct linking from the documentation collection to stores, e.g. to the spare parts store, via interfaces
Versatile application
possibilities
Variable use, e.g. for commissioning, maintenance, servicing, service cases, training, courses, etc.
possibilities
GDPR-compliant data protection
Secure hosting with server location in Germany
Own design
Free choice between standard design, white label branding or company-specific corporate design