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Bitnamic GmbH16-Sep-2016 09:25:221 min read

VIOS - Smart and efficient

In the current issue of the i-Quadrat magazine for intelligent maintenance we present a scenario to make remote maintenance smarter and more efficient. An example from GiS (Gesellschaft für integrierte Systemplanung) and Bitnamic illustrates the advantages of linking enterprise asset management and remote maintenance systems for service and maintenance.

The use of the modern remote maintenance solution VIOS in combination with solutions such as enterprise asset management systems or additional systems such as SCADA, SAP or PDA provides a comprehensive picture of the situation. Experts receive audio-visual and data-based concrete status descriptions, the technicians on site receive precise and direct instructions for action. A positive side effect is the documentation of the activities carried out. By using the Remote Maintenance System, recordings, artifacts, images and actual data can be fed back into the documentation history. This data can be accessed for later maintenance work and records can be used as instructions. This is an important aspect for plant manufacturers, for example, when handing over or performing after-sales service for plants in remote regions. The knowledge gained, documented as error cause analyses in the knowledge database, can be used to continuously optimize plants and maintenance plans. Warranty cases can be clarified remotely on site, as it were. The number of persons at risk can be minimized in areas that are hazardous to health or in accessible or drivable containers in large plants. The distribution and use of third-party expertise is another advantage.

Further information on linking VIOS with EAT systems as well as the advantages can be found in the i-Quadrat article online at the following link or in the 02/2016 issue.

i-Quadrat article

GiS system house Translated with www.DeepL.com/Translator (free version)

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Bitnamic GmbH
Bitnamic GmbH specializes in digital (AR) software solutions for location-independent service and employee enablement. The service and customer platform bitnamic CONNECT offers three versatile hubs - Service HUB, Documentation HUB and Academy HUB - in one product to accelerate service processes, save costs and effectively counteract the shortage of skilled workers.

 With Bitnamic innovations, machine and plant manufacturers from a wide range of industries (agricultural machinery, production plants in the manufacturing industry, etc.) digitize classic service and maintenance processes and take workflows to the next level in order to reduce both costs and effort for field service management.

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