Mobile worldwide collaboration in service and maintenance

Innovative Smart Service Software for the Industry 4.0

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Digital service support for industrial companies.

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Customer loyalty

Master challenges in service and maintenance. Excite your customers with fast, comfortable and secure service.

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Reduce downtimes

Accelerate your service processes. With our solution you can solve problems directly and easily, so that your machines are back in use faster.

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Minimize travel costs

Remote Service Assistance connects technicians and experts independent of their location. This makes cost and time intensive travels of experts unnecessary and increases the efficiency of your service processes.

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The communication solution for service of machinery and equipment

We connect technicians and experts in an interactive video conference

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Mobile optimized live video

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Remote control

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Augmented Reality - the future of industrial maintenance


Reach the next step of digital service processes with Bitnamic and Augmented Reality.

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Hannover Messe 2018

At the Hannover Messe 2018 we are presenting our augmented reality and remote service solution Remote Maintenance Assistance (RMA). Visitors can empathize with the role of a technician or remote expert.

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Remote Maintenance Assistance by TECUMA Systems

In the following article you can read how TECUMA Systems revolutionizes its service processes with our innovative Smart Service solution Remote Maintenance Assistance.

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Maintenance Dortmund 2018

At Maintenance 2018 we are presenting together with GiS mbh how Remote Maintenance Assistance combined with Enterprise Asset Management (EAM) systems represents a technologically innovative all-round service solution for maintenance processes.

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