SERVICE
CHATS
Service in seconds with Service Chats.
Find out everything about the Messenger for service in our whitepaper - secure, without app download, with administration in cases, connection to the in-house ticket system, and much more.
not in use
LEARN MORE - REQUEST OUR WHITEPAPER
Find out which use cases the Service Chats are useful for and how easily they can be integrated into your processes!
security clearance
More qualitative information
Service in seconds!
SERVICE CHATS
- Ideally, the machine or system can be put back into operation after the chat exchange.
- If anything is unclear, simply start a video call from within the solution
- or collect all relevant information for the service call on site
- The content is saved in cases (tickets)
Download the white paper and find out more about Service Chats for your company! (With use cases from the industry)
A secure chat room for your service case
- Your service platform as a secure channel in your design! This creates trust on the customer and manufacturer side
- SSL-encrypted data exchange
- GDPR-compliant data storage in Germany / Europe on ISO 27001-certified servers. Flexible hosting options are available
Service team relieved
Reduce travel
Faster commissioning
Stronger customer relationship
Get help independently
Simple operation
Connection to chatbot
Storage in cases (tickets)
Connection to ticket system
"MOIN!"
The Bitnamic GmbH team specializes in digital (AR) software solutions for location-independent service and employee empowerment.
With bitnamic CONNECT , we offer a service platform with three versatile hubs - Service HUB, Documentation HUB and Academy HUB - in one product to accelerate service processes, save costs and effectively counteractthe shortage of skilled workers.
