You want to provide your employees and customers with standardized documentation?
![bitnamic_CONNECT_Logo_grau](https://bitnamic.net/wp-content/uploads/2024/03/bitnamic_CONNECT_Logo_grau-1000x185.png)
Documentation Hub
More complex machines, a wide variety of models, old and new problems — even experienced service technicians occasionally need to refer to further documentation and information.
Searching for it takes time and, taking into account longer production delays or downtimes, consequently costs money.
You would also like to provide your customers with digital manuals, documents and information?
With the bitnamic CONNECT – Documentation Hub, your employees and customers will always find the right documentation and information at the right time.
Solve problems independently
THE SOLUTION
Collecting knowledge, bundling knowledge, providing knowledge - that’s what the bitnamic CONNECT — Documentation Hub stands for.
![](https://bitnamic.net/wp-content/uploads/2024/02/Wissen_abrufen.png)
Find the knowledge you need straight away
Digitize information, documentation and content that can be accessed by your employees and customers at any time and from anywhere in a matter of seconds.
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung.png)
Clear collection of documentation
Offer content on machines or components as categories or products including information of all kinds in various (media) forms.
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen.png)
Fast troubleshooting with helpful instructions
Provide step-by-step instructions for known service issues or maintenance cases that can be opened directly out of the product.
![bitnamic_CONNECT_Dokumentationssammlung Remote Maintenance Whiteboard](https://bitnamic.net/wp-content/uploads/2024/03/bitnamic_CONNECT_Dokumentationssammlung_en-1.png)
All information in one place
Central documentation collection
You would like to create a central collection of documentation for your employees and customers so that they don’t have to spend a long time searching for information?
Use the numerous features of the bitnamic CONNECT – Documentation Hub
![](https://bitnamic.net/wp-content/uploads/2024/02/Dashboard.png)
Clear display of documentation
All documentation is categorized and listed in the Documentation Hub. Content can be easily found using the search function.
![](https://bitnamic.net/wp-content/uploads/2024/02/Freigabe_Dokumentationen.png)
Flexible sharing of documentation
Share content with groups of employees, specific customers or other people. Time-limited shares are also possible
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung_mediale_Inhalte.png)
Media preparation of information
Fill documents with information in the form of text, images, videos, PDFs, related links, 3D models or instructions using our intuitive editor.
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen.png)
Knowledge transfer through step-by-step instructions
Provide knowledge in the form of step-by-step instructions or workflows and combine them with all kinds of media to illustrate process steps for ensuring compliance with procedures.
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung_Import_Export_HTML5.png)
Easy sharing of content
Benefit from the easy import/export function (HTML5) for further use.
![](https://bitnamic.net/wp-content/uploads/2020/04/Schnittstellen-farbig.png)
Direct linking using interfaces
Use the central documentation collection, for example, as a spare parts catalog with links to (partner) stores via APIs.
Adhere to processes and workflows step by step
Instructions
Your technicians should be able to handle known service cases, routine maintenance or standardized maintenance processes independently? Customers should also be able to perform standardized processes using digital workflows?
Support the execution of such processes with step-by-step instructions.
![bitnamic_CONNECT_Documentation_Hub_Anleitungen bitnamic CONNECT smart glasses](https://bitnamic.net/wp-content/uploads/2024/03/bitnamic_CONNECT_Documentation_Anleitungen_en-1.png)
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen_ordungsgemaesse_Durchfuehrung.png)
Quickly reach your goal step by step
Visualize workflows and processes using step-by-step instructions. This ensures that they are carried out consistently and correctly.
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen_erstellen.png)
Intuitive creation of instructions
Add as many steps as you like and complete them with descriptive texts, images, videos or PDF files — even directly from a finished Remote Maintenance session.
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen_Hinweise_Warnungen.png)
Different step types
Categorize essential steps as notes or warnings that require explicit step confirmation to avoid errors during implementation.
![](https://bitnamic.net/wp-content/uploads/2024/02/Freigabe_Dokumentationen.png)
Flexible permission management
Release instructions for groups of employees, specific customers or other users. Time-limited sharing is also possible.
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung_Import_Export_HTML5.png)
Easy sharing of content
Benefit from the easy import/export function (HTML5) for further use.
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen_ordungsgemaesse_Durchfuehrung.png)
Create once, use everywhere
Use created instructions for example in training or Remote Maintenance sessions and vice versa.
Use CAD models in documentation
3D Manager
For a thorough understanding of machines and systems, you want to be able to visualize components or assemblies down to the last screw?
Explain such complex issues by using our 3D Manager to visualize parts, components or assemblies.
![bitnamic_CONNECT_Documentation_Hub_3D-Manager-1280x2172 bitnamic CONNECT smart glasses](https://bitnamic.net/wp-content/uploads/2024/03/bitnamic_CONNECT_Documentation_Hub_3D-Manager-1280x2172-1.png)
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung_3D-Manager.png)
Direct access to 3D models from the documentation collection
Add 3D models to documentation to open, view or edit them directly from the respective documentation.
![](https://bitnamic.net/wp-content/uploads/2024/02/3D-Manager.png)
Clear presentation of 3D models
View 3D models and provide insights into how they work to give a better understanding of the component(s).
![](https://bitnamic.net/wp-content/uploads/2024/02/3D-Manager_Werkzeuge.png)
Detailed visualization of individual components
Use helpful tools like the integrated component list, the adjustable exploded view, the transparency slider, the selective marking or hiding of selected components or the text and annotation function to delve deep into the details of a model.
![](https://bitnamic.net/wp-content/uploads/2024/02/3D-Manager_Szenen_speichern.png)
Prepare scenes and use them in documentation
Save 3D models (including annotations, fade-outs, markers, selected degree of explosion, etc.) in the form of scenes for later use in instructions.
Always the right information at any time
Fields of application
With the bitnamic CONNECT – Documentation Hub, you benefit from a wide range of possible applications in various fields:
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen.png)
Maintenance and repair instructions
In maintenance, clear instructions for service and repair work are essential. Enable the provision, creation and updating of instructions so that technicians always have access to the latest information.
![](https://bitnamic.net/wp-content/uploads/2024/02/Documentation_standardisierte_Prozesse.png)
Standardized, secured and documented processes
Guarantee the standardization of your service and maintenance processes with clear workflows and step-by-step instructions. This ensures quality, the uniform execution of work and compliance with important safety guidelines and procedures. The central management of instructions ensures that employees always have access to this information.
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung.png)
Provision of documentation and manuals for customers
The provision of documentation for your products is extremely important for your customers. Give them standardized access to this information and make them aware of further information on products and services. Centralized management facilitates communication with your customers by allowing them to quickly retrieve up-to-date information.
![](https://bitnamic.net/wp-content/uploads/2024/02/Ersatzteildokumentation.png)
Spare parts management and documentation
Provide categorized components and their parts. Save important content for these components, e.g. information on their use, instructions, technical data or even 3D visualizations. The connection to spare parts stores can be made via links or embedded content. As part of the Possehl company network, interfaces to the e‑commerce system of our partner Possehl Online Solutions are also possible.
![](https://bitnamic.net/wp-content/uploads/2024/02/Academy.png)
Access to training material
Provide easy and secure access to training documents. Thanks to the Create-Once-Use-Everywhereapproach, learning and documentation content from Academy can also be used and accessed within the Documentation Hub. This makes it possible to view training documents such as videos and instructions even after successfully completing a training course.
![](https://bitnamic.net/wp-content/uploads/2024/02/Audits.png)
Quality control and audits
Certain standards must be complied with during audits and quality controls, which can be mapped using step-by-step instructions. As part of the Possehl company network, interfaces to the audit systems of our partner Cluetec are also possible.
Work more efficiently with the bitnamic CONNECT – Documentation Hub
Key benefits
![](https://bitnamic.net/wp-content/uploads/2024/02/Key_Benefit_Aktualitaet.png)
Available and up to date
Thanks to the centralized management of documentation, information is always available and up-to-date. Users can access the latest information without having to search for outdated paper documents.
![](https://bitnamic.net/wp-content/uploads/2024/02/Key_Benefit_Standardisierung.png)
Standardization
The consistent management of content supports the standardization of processes and the organization of content. This makes it easier to use, ensures better quality and consistent workflows.
![](https://bitnamic.net/wp-content/uploads/2024/02/Key_Benefit_Revisionen.png)
Revision accuracy
The bitnamic CONNECT – Documentation Hub provides options for revisions, thus supporting the traceability of changes to content.
![](https://bitnamic.net/wp-content/uploads/2024/02/Key_Benefit_Suchfunktionen.png)
Search functions and categorization
Thanks to efficient search functions, technicians can find relevant information quickly and digitally without having to leaf through paper documents.
![](https://bitnamic.net/wp-content/uploads/2024/02/Key_Benefit_Zusammenarbeit.png)
Collaboration
Technicians can leave comments, notes and feedback on content. This improves collaboration and knowledge sharing within the team.
![](https://bitnamic.net/wp-content/uploads/2024/02/Key_Benefit_Nachhaltigkeit.png)
Environmental aspects
Using the bitnamic CONNECT – Documentation Hub reduces paper consumption and contributes to sustainability.
Why the bitnamic CONNECT – Documentation Hub?
Your advantages at a glance
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung.png)
Central documentation collection
Easy to find documentation and information
![](https://bitnamic.net/wp-content/uploads/2024/02/Ausfallzeiten_verkuerzen.png)
Shorter downtimes
Fast problem solving, quick reinstatement of machines and systems
![](https://bitnamic.net/wp-content/uploads/2024/02/Documentation_standardisierte_Prozesse.png)
Improved process quality
Standardized implementation of processes thanks to detailed instructions
![](https://bitnamic.net/wp-content/uploads/2024/02/Intuitive_Bedienung.png)
Intuitive handling
Easy creating, editing and sharing of products, instructions etc. without prior technical knowledge
![](https://bitnamic.net/wp-content/uploads/2024/02/Zugriff_Browser.png)
Easy access
Effortless access via internet browser, no app download required
![](https://bitnamic.net/wp-content/uploads/2024/02/Geraeteunabhaengigkeit.png)
Device-independent access
Easy access on all end devices including smart glasses
![](https://bitnamic.net/wp-content/uploads/2024/02/Benutzerfreundliche_Oberflaeche.png)
User-friendly interface
Excellent usability of the user interface
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung.png)
Collected knowledge
Quick access to information, documentation, instructions, etc. without long research times
![](https://bitnamic.net/wp-content/uploads/2024/02/Uebersichtliches_Lernen.png)
Categorized knowledge
Clear display of grouped content incl. filter function to quickly find the information you are looking for
![](https://bitnamic.net/wp-content/uploads/2024/02/Anleitungen.png)
Helpful instructions
Reusable step-by-step instructions, e.g. for independent problem solving on-site or for training and courses
![](https://bitnamic.net/wp-content/uploads/2024/02/3D-Manager.png)
Interactive 3D Manager
Fast visualization of CAD models for a better understanding of complex machines and components
![](https://bitnamic.net/wp-content/uploads/2024/02/Dokumentationssammlung_Download_Offline-Funktion.png)
Downloadable products
Offline function for downloading product information for work situations without an internet connection
![](https://bitnamic.net/wp-content/uploads/2024/02/HTML5-Import_Export.png)
Importable / Exportable content
Individual upload/download of products and instructions in HTML5 format
![](https://bitnamic.net/wp-content/uploads/2020/04/Schnittstellen-farbig.png)
Integrated interfaces
Direct linking from the documentation collection to stores, e.g. to the spare parts store, via interfaces
![](https://bitnamic.net/wp-content/uploads/2024/02/Vielseitige_Awendung.png)
Various application areas
Variable use, e.g. for commissioning, maintenance, servicing, service cases, training courses, etc.
![](https://bitnamic.net/wp-content/uploads/2024/02/Datenschutz.png)
GDPR-compliant data protection
Secure hosting with server location in Germany
![](https://bitnamic.net/wp-content/uploads/2024/02/Eigenes_Design.png)
Own design
Free choice between standard design, white label branding or company-specific corporate design